• You previously authorised deductions of financial advice fees from your account. We continue to deduct these fees and pay them to your nominated financial adviser in accordance with those instructions. You can opt to terminate advice fee payments by giving us instructions in writing, but you will no longer receive advice from your nominated adviser after terminating fee arrangements.
• If you have a complaint about the financial advice or other services provided to you by your financial adviser, you should lodge your complaint with your adviser.