• You may have had a cold call some time ago from a person purporting to assist you with your super savings. This person might have been an adviser from Venture Egg, a person from a superannuation comparison website who passed your personal and financial details onto Venture Egg, or another person altogether. As a result of these cold calls, certain advisers from Venture Egg have been preparing Statements of Advice recommending that persons (like you) move their superannuation holdings into the NQ Super platform and invest those funds into Shield - an accessible investment option available in the NQ Super platform.
• If you have a complaint about the financial advice or other services provided to you by your financial adviser, you should lodge your complaint with your financial adviser.
• On joining NQ Super, you would have received a Welcome pack from us. Please check any correspondence you may have received from NQ Super or Equity Trustees for more information.